Existing Client FAQs
How can I request a copy of my health care records?
Dasha:
Submit a written request by email dasha@talesandtrailstherapy.com or through your Sessions Health portal by putting request in a message. Include your name, phone, date of birth, email and address to which you wish the records to be sent. Specify what type of records you would like to receive.
How can I contact the licensing/oversight authorities?
Dasha:
Contact Texas Behavioral Health Executive Council (BHEC) at:
https://bhec.texas.gov/
1801 Congress Ave., Ste. 7.300
Austin, Texas 78701
(512) 305-7700
Investigations/Complaints 24-hour, toll-free system: (800) 821-3205
How can I file a consumer complaint?
Dasha:
Contact Texas Office of the Attorney General, Consumer Protection Division at:
https://www.texasattorneygeneral.gov/contact-us
PO Box 12548
Austin, Texas 78711
(800) 621-0508
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